Important Reminder: Effective from Monday 12th July 2021, all owners/guests checking into CWSP Properties MUST present photo ID in the form of a passport or driver’s license upon check-in. The ID must match the reservation in the Hotel’s PMS (Property Management System) and credit card provided. Guest name MUST be added to the reservation at time of booking, or prior to check-in. Only the Owner Services Team can add or amend a guest name. If owners call a resort to ask for a change to guest name, they will be redirected to Owner Services.

Check-in Time:  4pm

Check-out Time:  12pm

Reception Hours:  7am – 9pm, 7 days a week 

Main Pool Hours:  7am – 9pm 

Outdoor Pool Hours: 7am – 9pm

Car Parking:  Free designated undercover parking (2m height restriction). 1 car space per unit with overflow parking available on a side street which can also accommodate larger vehicles (caravan, trailer etc) 

Special Needs Facilities: There are no special need apartments at this resort – All apartments are accessible by elevator 

Hotel Rooms: Compact in size, 20sqm, and recommended for short stays.

*Room/apartment may not reflect the exact styling and furnishings in the depicted photos.

Cafe and Bar: 11.30am – 9pm, Monday to Friday / 7am -9pm, Saturday and Sunday

Smoking policy: Owners and/or guests are able smoke in the designated smoking areas or on their apartment balconies, if they have one. You cannot smoke in your room at any time and, when smoking on a balcony, the door must be closed – you will be liable for an additional cleaning fee if smoke affects the inside of the room. Please consider other club owners and guests and try to smoke in a way where there is minimal or no chance of affecting others. 

Grocery Service: Click here to find out more. 

Pet policy: Pets are not allowed at most Club Wyndham or Ramada by Wyndham properties.  Exceptions apply in the case of hearing, mobility and/or vision impaired guests, please advise at time of booking if this applies, or those staying in dog friendly designated units at designated resorts see here for more information.

Wi-Fi is available at most resorts however it may incur additional charges. We recommend contacting the individual resort reception to find out more.   

Guest Bookings: Please keep in mind that as the Owner you are responsible for your Guest’s complying with Club guidelines and regulations, your Guest’s behavior whilst staying at the resort, and any outstanding charges resulting from Guest’s usage at the resort.

General:  Does your reservation include an apartment move during your stay? The following guidelines apply:

• Guest is responsible for packing own belongings. Check out time for the first apartment is 12noon.
• Guest may be unable to check into next apartment until 4pm. Luggage can be left at Reception.
• Reception staff are unable to modify bookings to avoid apartment moves. If you have any enquiries, please contact your Owner Services Team on 1300 850 160 (AU), 0800 850 160 (NZ), or 008 003 263 (FJ)

Credit Cards: From 1 September 2016 payments made by credit card for any charges incurred during your stay at a Club Wyndham resort will incur a Credit Card Service Fee of 0.9% in addition to the total amount payable.

Car Recommendation: To make the most of the surrounding area, a car is recommended. Discounted car rental rates are available through Travel by Wyndham. Please call 1300 850 160.

Grocery service: Coles online will deliver to the resort

Pet Policy: Pets are not allowed at the resort

Smoking Policy: Owners and/or guests are able smoke in the designated smoking areas or on their apartment balconies. You cannot smoke in your room at any time and, when smoking on a balcony, the door must be closed – you will be liable for an additional cleaning fee if smoke affects the inside of the room. Please consider other club owners and guests and try to smoke in a way where there is minimal or no chance of affecting others.